Support and Key Services
Identify, Locate, and Organize Essential Documents

What We Do…
Identify, locate, and arrange crucial documents. This includes cataloging billing companies and insurance policies with their account numbers, details for online access portals, information about two-factor authentication, trusted contact details, and whether a Power of Attorney (POA) is linked to the accounts.
Gather and organize the contact information for healthcare providers, which included their name, phone number, address, online portal username and password, and confirmation of any HIPAA waiver on file. Additionally, document whether there is a Health Directive, Do Not Resuscitate (DNR) order, or if organ donation wishes are recorded.
Paper Trail Audit & Records Management
Which documents and records require gathering, updating, and filing? Taking the time to organize your documents, can prove essential in an emergency.
Health and Medical Documentation
Prescriptions, names of doctors and specialists, health history and current conditions, and allergies are key, not just for you but for others in an emergency.
Things to consider:
- Health insurance policies and Medicare information
- Name & location of pharmacist
- Emergency contact information for family members
- Health Directive & DNR
Administrative Support and Advocacy
Alleviating the stress of numerous details, unexpected requests, and challenges is our focus. Customer service is the hallmark of Key Papers.
- Review invoices & ensure bills are paid
- Negotiate fees and charges
- Setting up online bill pay services
- Assist with electronic & paper management
Technology and Digital Management
Mobile devices are much more than phones, offering the simplicity and convenience of health care monitoring, banking, entertainment and home security systems.
- Online bank accounts and passwords
- Email address and login
- Automatic bill pay and access
- Facebook, Instagram & other social media platforms