About Key Papers
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We identify, locate, and organize essential documents — including billing and insurance information, account numbers, online portal details, two-factor authentication settings, trusted contacts, and any linked Power of Attorney (POA). We also gather and structure healthcare provider information: names, contact details, addresses, portal logins, HIPAA waivers, and the status of any Health Directive, DNR order, or organ donation wishes.
When time is critical, you shouldn’t be searching through sticky notes, multiple address books, or scattered “proof of” documents. If you’ve taken over bills or caregiving responsibilities, having clear, organized information prevents confusion and missed deadlines.
Know exactly which documents need to be gathered, updated, or filed. Organizing your financial, insurance, healthcare, legal records, and online accounts saves time, reduces stress, and becomes vital in an emergency
Key Paper's goal is to alleviate the stress and confusion often associated with managing paperwork, especially during times of transition or crisis.
A few years before Wendy’s parents moved to a Continuing Care Retirement Community (CCRC), her father faced several health issues. Her mother then took over managing the household bills and learned how to shift from writing checks to using online payments. To support her, Wendy searched for every billing statement and insurance policy, working through sticky notes and notebooks filled with links, usernames, and passwords.

As Wendy organized and evaluated their files, she saw how urgently a structured system was needed. Her experience helping her parents — combined with similar conversations with friends — led her to create Key Papers LLC, a service dedicated to helping individuals and families organize their financial, medical, and personal documents. In emergencies or health crises, it’s essential that someone knows which information is key and where to find it.
Wendy also created a payment calendar that gave her and her mother a clear view of all monthly, quarterly, biannual, and annual bills. It included due dates, customer service numbers, account details, and online login information. This system became invaluable when her father passed. The system proved invaluable, helping Wendy gather everything she and her mother needed with far less stress.